The Motley Fool
Update - The temporary fix went out around 625P and mitigated the issue until the backend data source can be handled correctly tomorrow.

Sites affected:
www.fool.com/quote/*
www.fool.com//quote/*
Jul 25, 22:00 EDT
Update - We have identified an issue with our quote data infrastructure and the corresponding front end code that powers our quotes pages (www.fool.com/quote/* and www.fool.com//quote/*) pages. We are working on a temporary fix and will address the underlying problem separately.
Jul 25, 18:14 EDT
Investigating - Our monitoring systems have reported a problem on one or more of our websites and a Fool engineer has acknowledged the issue. The affected website components are updated below. Apologies for the trouble this has caused and we will be posting updates to this incident shortly!

You can view live website stats from our monitoring systems at status.fool.com
Fool On!
Jul 25, 18:08 EDT

About This Site

We are monitoring our systems around the clock and now you can see real-time updates from Foolish Techies working on service disruptions.

To view real-time website metrics scroll down to the 'System Metrics' header.

Fool.com Operational
Marketing Operational
Fool.com ? Operational
Premium Services ? Operational
Order Pages Operational
Fool Wealth - Fool Planning ? Operational
FoolFunds - Asset Management ? Operational
Admin Tools Operational
Admin ? Operational
Editorial CMS ? Operational
APIs and Web Services Operational
Quote Data (Tickers & Charts) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Fool.com response time
Fetching
Premium Services response time
Fetching
Timeouts Detected on Fool.com
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Past Incidents
Jul 30, 2016

No incidents reported today.

Jul 29, 2016

No incidents reported.

Jul 28, 2016

No incidents reported.

Jul 27, 2016

No incidents reported.

Jul 26, 2016

No incidents reported.

Jul 25, 2016
Resolved - We identified a misbehaving caching layer of our scorecard application. Having cleared the caching layer, scorecards of affected members and employees have been confirmed to be displaying data normally. There will likely be some slowness on initial updates due to the data being initialized in cache for users as they visit scorecard for the first time post clear.

Sites affected:
scorecard.fool.com/*

Duration of issue:
First reported to member services around 6P EDT and resolved at 1125P EDT
Jul 25, 23:35 EDT
Investigating - We are actively investigating scorecards that appear to be missing transactions at this time. From investigation into the underlying data, we do not believe there is loss at this time, but will update when we have further confirmation.
Jul 25, 22:39 EDT
Jul 24, 2016

No incidents reported.

Jul 23, 2016
Completed - All maintenance has been completed. We apologize for taking longer than anticipated and thank you for being patient. At this time all sites are verified to be online and stable. Please report any site issues.
Jul 23, 06:29 EDT
In progress - Fools - servers are coming back online now. We are running tests across our various websites. Once we confirm the site is stable we will post back here. Thank you again for being patient.
Jul 23, 05:54 EDT
Scheduled - Hi Fool's, the database maintenance is taking longer than expected and we are still working to bring the sites back online. We apologize for the inconvenience and thank you for being patient. As progress is made we will post further updates.
Jul 23, 05:10 EDT
Completed - The scheduled maintenance has been completed.
Jul 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 EDT
Scheduled - We will be taking all Fool websites offline to perform database maintenance on our backend systems. Sites will be offline for 6 hours, from 11pm EST on July 22 through 5am EST on July 23. You can subscribe to status.fool.com incidents to receive updates and also receive future incidents posted about Fool websites.
Jul 20, 13:04 EDT
Jul 21, 2016

No incidents reported.

Jul 20, 2016

No incidents reported.

Jul 19, 2016

No incidents reported.

Jul 18, 2016

No incidents reported.

Jul 17, 2016

No incidents reported.

Jul 16, 2016

No incidents reported.